This policy describes the conditions under which Purion Labs ships products purchased on purionbiolabs.com.
We deliver throughout Brazil. We do not currently offer international shipping.
Orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or national holidays are processed on the next business day. You will receive an email with a tracking number as soon as your order is dispatched.
Delivery times are estimates provided by the Brazilian postal service (Correios) and partner carriers. Purion Labs is not responsible for delays caused by external factors such as strikes, weather conditions, or customs holds.
A tracking number will be sent by email after dispatch. You can track your order directly on the Correios website or the designated carrier's site.
If your order is not delivered within the estimated time or arrives with visible damage, please contact us within 7 calendar days of the expected delivery date. We will investigate with the carrier and, if applicable, arrange a reshipment.
It is the buyer's responsibility to provide a correct and complete address. We are not responsible for deliveries made to incorrect addresses provided at the time of purchase. Reshipping due to an incorrect address may incur additional costs.
All shipped products are intended exclusively for laboratory use and in vitro scientific research. By receiving the order, the buyer confirms this intended use.
Questions about shipping? support@purionbiolabs.com
This site supplies materials exclusively to qualified researchers and research institutions. Confirm the statements alongside to proceed.
Compounds intended for exclusively for RUO laboratory use. Not intended for therapeutic use or human consumption.
